Every lead answered. Every estimate booked.
Saphen's Lead Agent replies to new leads, asks your qualifying questions and books the appointment on your calendar, using only answers you've approved. Start with one agent. Build your AI team.
14-day free trial · Plans from $99/month · Cancel in two clicks
Leads go cold while your crew is on a roof.
A homeowner fills in your form, then fills in two more. Whoever answers first, with a clear next step, usually gets the appointment. When you're on a job, in a truck or asleep, that isn't you.
In a secret-shopper test of 466 home-service companies, only 60% replied to a web inquiry within five days. Companies that missed the first six hours mostly never replied at all.
Pro Remodeler and Valve+Meter secret-shopper study, 2018.
From new lead to booked appointment
The same five steps, every time, for every lead, including the ones that arrive at night and on weekends.
A lead arrives
From the lead form on your website, or an email sent to your Saphen address.
Saphen replies
By email, or by text when the lead agreed to texts. It says it's your assistant.
It asks your questions
Your qualifying questions and service area, in a natural conversation.
It offers two times
Real openings from your booking hours and your Google Calendar.
Booked and reminded
Confirmation, calendar event, reminders 24 hours and 2 hours before.
Don't take our word for it. Be the lead.
This is the real lead form of Saphen's demo business, a remodeling company. Fill it in as a homeowner and the Lead Agent will answer you, in your own inbox, the same way it would answer your customers.
- Use ZIP 95112: the demo company serves San Jose, California. Try another ZIP to see how it politely turns away out-of-area leads.
- Reply to its email as you would to a contractor. Ask a question, pick a time.
- Your details go only to the demo business. We won't add you to a mailing list.
An assistant you can trust with your customers
Saphen is designed so the AI never gets to make things up, overpromise or go around you.
Approved answers only
Saphen drafts answers from your website, quoting it word for word. You approve them. Anything you haven't approved goes to you instead.
Every message checked
Before anything is sent, a check blocks prices, guarantees and promises you haven't approved, and anything that contradicts your rules.
You can take over
Leads that need a person land in your “Needs you” list. Take over any conversation in one click and hand it back when you're done.
Start with one agent. Build your team.
Each Saphen agent has one job, works from the same approved knowledge and hands off to a person when it should.
Lead Agent
Answers every new lead, qualifies it with your questions and books the appointment.
ExploreSupport Agent
Answers customer questions from your approved knowledge and hands off anything it can't.
Join early accessRecruiting Agent
Screens applicants and fills interview calendars for staffing agencies.
Visit Ready Staff AIOutreach Agent
Finds and follows up with prospects. Used for Saphen's own sales; not offered yet.
Learn moreSimple plans. No surprise charges.
Every plan includes the full Lead Agent. Plans differ only by how many leads and messages they include each month.
Starter
50 engaged leads a month
Growth
200 engaged leads a month
Pro
600 engaged leads a month
Questions owners ask first
Will my customers know they're talking to an AI assistant?
Yes. Saphen's first message says it's your business's assistant. Being upfront builds trust, and in many places it's required.
What if a lead asks something Saphen doesn't know?
It doesn't guess. It tells the lead someone from your team will follow up, and the conversation goes to your “Needs you” list with an alert to you.
Does it answer phone calls?
No. The Lead Agent works by email and text message. If most of your leads call in, it isn't the right fit yet.
How long does setup take?
One sitting. Enter your business details and website, review the answers Saphen drafts from your site, set your booking hours and add the form to your website. The Saphen team reviews every new business before messaging switches on.
Stop losing leads to slow replies.
Set up the Lead Agent in one sitting. 14-day free trial, card required, no charge until day 15. Cancel in two clicks.